Discovery and planning: we baseline performance, review leases and service contracts, assess building systems, and map tenant needs. Together we define KPIs, risk thresholds, service-level expectations, and a 12–24 month roadmap.
Execution: we implement maintenance calendars, renegotiate vendor terms, prioritize repairs, and coordinate leasing strategies. Our team enforces life-safety protocols, trains on-site staff, and streamlines workflows to reduce downtime and cost.
Optimization and reporting: dashboards track NOI, occupancy, rent collections, work-order closure time, energy intensity, and tenant satisfaction. Monthly reporting highlights wins, variances, and next actions, enabling data-driven decisions and continuous improvement.